Terms & Conditions

By accessing or purchasing from Threaded Memory, you agree to the following terms:

·       Custom Orders: Each product is custom made from your provided handwriting or design. Please double check your submission, as we cannot be responsible for errors in spelling, grammar, or design provided by the customer.

·       Processing Time: Orders typically take 2 weeks to create before shipping.

·       Refunds/Returns: Due to the personalized nature of our products, we cannot accept returns or exchanges unless the product arrives damaged or defective. See our Refund Policy for full details.

·       Intellectual Property: By submitting handwriting, images, or designs, you confirm you have the rights to use and reproduce them.

·       Liability: We are not responsible for delays caused by shipping carriers, customs, or incorrect information provided by the customer.